Terms & legal

Last updated: 20 August 2026 · Version 1.0

This page sets out who we are, the terms on which you may use this website, and the standard terms on which we take on work. Using this site means you accept the terms of use in Part B.

Part A — Company details

These details are published in accordance with the Companies Act 2006, the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, and the Electronic Commerce (EC Directive) Regulations 2002.

Part B — Website terms of use

1. About these terms

This website is operated by Visulis Ltd ("Visulis", "we", "us"). By accessing or using visulis.com you agree to these terms. If you do not accept them, please stop using the site.

2. Changes

We may revise these terms at any time by updating this page. The version date above shows when they were last changed. Continued use of the site after a change means you accept the revised terms.

3. Availability

We aim to keep the site available and up to date, but we give no guarantee that it will be uninterrupted, error-free or free of harmful components. We may suspend, withdraw or change any part of the site without notice.

4. Intellectual property

Unless stated otherwise, the design, code, copy, logos and layout of this site are owned by Visulis Ltd or licensed to us, and are protected by copyright and trade mark law. You may view and print pages for your own reference. You may not reproduce, republish, adapt or commercially exploit any part of the site without our written permission.

Portfolio work shown on this site was produced by Visulis for the clients named. Client names, logos, characters and brand assets remain the property of their respective owners and are shown to illustrate our work, not to imply endorsement.

5. Links to other sites

The site links to third-party websites, including client projects, YouTube and blockchain explorers. We have no control over those sites and accept no responsibility for their content, security or privacy practices. A link is not an endorsement.

6. Enquiries are not offers

Information on this site, including descriptions of services, is provided for general information and does not constitute a contractual offer. Nothing on this site is professional, legal, financial or investment advice. Submitting the enquiry form does not create a contract between us — a contract is formed only when we issue a written proposal or quote and you accept it.

7. Web3, tokens and digital assets

We build software, artwork and interfaces to a client's specification. We do not issue, promote, endorse or give advice on any token, cryptocurrency or digital asset, and appearing in our portfolio does not mean we recommend a project. Digital assets are unregulated in the UK and can lose value. Do your own research before interacting with any project shown here.

8. Our liability to site visitors

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot legally be excluded.

Subject to that, we exclude all implied conditions, warranties and representations relating to this site, and we are not liable for any loss of profit, loss of business, business interruption or loss of data arising from your use of, or inability to use, this site.

9. Acceptable use

You must not misuse this site by knowingly introducing malicious code, attempting to gain unauthorised access to it, or using automated systems to submit the enquiry form. We will report any such activity to the relevant authorities.

10. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

Part C — Standard terms of business

These terms apply to project work unless we agree something different in writing. Where a signed proposal, statement of work or contract conflicts with this section, that document takes precedence.

11. Quotes and acceptance

We respond to enquiries with a proposal setting out scope, timeline and price. Quotes are valid for 30 days unless stated otherwise. Work begins once you accept the proposal in writing and any deposit has cleared.

12. Fees and payment

Unless agreed otherwise, we invoice a deposit before starting and the balance on delivery. Invoices are payable within 14 days. Late payment may attract interest and reasonable recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998. Prices exclude VAT, which will be added where applicable.

13. Scope and changes

Each proposal defines what is included and how many rounds of revisions are covered. Work outside that scope will be quoted separately before it is carried out.

14. Your responsibilities

You agree to provide the content, assets, feedback and access we need, on time, and to confirm that you own or are licensed to use anything you supply to us. Delays in providing materials or approvals may move the delivery date.

15. Ownership of the work

On full payment of all sums due, the intellectual property in the final deliverables produced specifically for you transfers to you. Until then we retain ownership. We keep ownership of our own pre-existing tools, libraries, frameworks and working files, and grant you a licence to use them as part of the deliverables. Third-party assets such as fonts, stock imagery and plugins remain subject to their own licences, which you are responsible for maintaining.

16. Portfolio rights

We may show completed work in our portfolio and on social media once it is public, unless you ask us in writing not to. We will honour any confidentiality or embargo we have agreed with you.

17. Third-party services and blockchains

Projects often depend on services we do not control — hosting, domain registrars, APIs, wallets, bridges and public blockchains. We are not liable for their downtime, changes, fees or failures. Transactions written to a blockchain are irreversible; where a project involves deployment, you are responsible for final approval before we deploy, and for any gas or network fees.

18. Warranty and support

We will fix defects in our own work reported within 30 days of delivery at no charge. That does not cover changes to requirements, new features, or problems caused by third-party updates or by changes made by others. Ongoing support and maintenance can be arranged separately.

19. Liability on projects

Subject to clause 8, our total liability arising out of a project is limited to the total fees paid by you for that project. We are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, or loss of or damage to data.

20. Cancellation

Either party may end an engagement in writing. If you cancel, you remain liable for work completed and costs committed up to that date; deposits are non-refundable once work has started. Where you are a consumer rather than a business, your statutory cancellation rights under the Consumer Contracts Regulations 2013 apply and are not affected by this clause.

21. Confidentiality

Each party will keep the other's non-public information confidential and use it only for the purposes of the project. This obligation continues after the engagement ends.

22. Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control.

23. Complaints

If something has gone wrong, email contact@visulis.com with the details. We will acknowledge within 5 working days and aim to resolve the matter within 30 days.

24. General

These terms are the entire agreement between us on their subject matter. If any clause is found unenforceable, the rest remain in force. A person who is not a party to the contract has no rights under the Contracts (Rights of Third Parties) Act 1999. The agreement is governed by the laws of England and Wales, and subject to the exclusive jurisdiction of the courts of England and Wales.